REMOTE IT SERVICES
Remote work is an important facet of the modern day work life. Your staff’s IT infrastructure will play a key role in determining how you can utilise this effectively and with little to no disruption to your day-to-day business activities. Contact Black Bean to discuss the opportunities available to your business.
MONITORING & MAINTENANCE
With 24/7 monitoring capabilities, Black Bean can remotely deploy updates and maintenance protocols to your business-critical devices and servers to reduce downtime and increase efficiency.
The majority of technical support queries for workstations can be resolved remotely by our expert technicians. If you don’t have TeamViewer installed, head on over to our Client Support Page to download it and contact us.
Clients making use of VoIP systems have a few options available to them to maintain “business-as-usual” as far as possible. These include: softphones, call-forwarding and IVRs. Read more about VoIP.
There are a variety of audio and video-conferencing solutions available to your business to enable a smoother working situation. Depending on your needs we can consult on an array of options.
Black Bean can setup Virtual Private Networks on workstations that need to connect into your servers for remote access. We can assist with various custom VPN setups to suit your needs.
The key to an effective remote work setup is a good internet connection. Your staff will need to leverage off of a stable home internet solution. While not an ISP, we are poised to provide expert facilitation on your internet requirements.